At Fresh Parts we understand how important it is to receive your order quickly and safely. That is why we strive to send your package with care and efficiency. Here is what you need to know about our shipping options and delivery times:
Dispatch:
If you order your package on workdays (except for weekends), you can expect your order the next day or that on it via DHL, provided that the delivery address is within the Netherlands. NB! If a longer delivery time is indicated with the product, take that specific delivery time into account. We do not send packages on weekends so take that into account! We are also closed on national days off and no packages are sent, so there can be delay of 1-2 business days after this day (s) has/have ended.
It is important to note that we are not liable for any delays caused by our shipping couriers. If a product is not physically in stock, it can take longer before you receive your order. (Think of 1-2 business days extra)
Postage costs: We charge a shipping rate of € 5.95 for packages within the Netherlands. For letterbox packages with track and trace you pay € 3.95. We also ship to Belgium at a rate of € 6.95. For orders over € 200, we offer free shipping within both the Netherlands and Belgium.
International shipping: In addition to the Netherlands and Belgium, we also ship with DHL to various other countries. Below you will find an overview of the shipping costs for some popular destinations:
- Germany: € 5.95
- Greece: € 22.95
- France: € 8.95
- Italy: € 18.95
- Latvia: € 11.95
- Luxembourg: € 12.95
- Slovenia: € 10.95
- Spain: € 13.95
- Austria: € 9.95
- Denmark: € 10.95
- Ireland: € 18.95
- Lithuania: € 11.95
- Poland: € 8.95
- Sweden: € 14.95
- Portugal: € 13.95
- United Kingdom: £ 11 (note! Import duties may apply here)
- Switzerland: € 12.95
Expected delivery times via DHL:
- The Netherlands: 1-2 working days
- Luxembourg: 1-2 working days
- Belgium: 2 working days
- Germany: 2-3 working days
- France: 3-4 working days
- Italy: 3-4 working days
- Slovenia: 3-4 working days
- Spain: 3-4 working days
- Latvia: 4-5 working days
- Greece: 7-8 working days
- Austria: 4-5 working days
- Denmark: 4-5 working days
- Ireland: 5-6 working days
- Lithuania: 6-7 working days
- Poland: 3-4 working days
- Sweden: 4-5 working days
- Portugal: 5-6 working days
- United Kingdom (DPD): 4-5 working days
At Fresh Parts we strive for transparency and customer satisfaction. If you have any questions about our shipping options or delivery times, please contact our customer service. We are happy to help you further!